The proprietary nature of ETRM or CTRM systems has made system upgrades a real issue until now

Ari Kiev in his book Trading to Win said “To be a super-trader, you’ll need an edge to overcome the laws of probability and the uncertainty of the marketplace.” That edge comes from information flow and an ability to turn it into market and business insight. Energy Trading Risk Management (ETRM) and Commodity Trading Risk Management (CTRM) systems such as Triple Point CXL and OpenLink seek to manage key areas of exposure, market risk, operational risk, counterparty credit risk and regulatory risk.

For the most part they cover these risks pretty well but that is just “the tip of the iceberg” as the saying goes. If you are still on Triple Point CXL version 7.09 or earlier you should know that Triple Point no longer provide support so you either have to upgrade to version 8.0, which is expensive to implement and disruptive to the business, or go it alone and hope for the best. Third party solutions fall over, experienced staff who have in-depth Triple Point CXL experience are hard to find and as a recent IDC Report noted

“the Triple Point customers we interviewed said they would like to see a strengthening ongoing support in particular, help with integration, technical documentation and faster resolution of issues.”

As a company that specialises in providing Triple Point CXL and Openlink consultancy services that ensure upgrades are trouble free and provides ongoing support to ensure that your third party solutions integrate seamlessly we understand better than most that given the historically low prices that many commodities are fetching right now the last thing you need is any system upgrade issues. At least now you have some options to consider.

“CXL is a registered trademark of Triple Point Technology, Inc. Fendahl is not affiliated with or endorsed by Triple Point Technology, Inc.”

“Triple Point is a registered trademark of Triple Point Technology, Inc. Fendahl is not affiliated with or endorsed by Triple Point Technology, Inc.”